Alexandra PaltChief Sustainability Officer

2016 was a milestone year: we are halfway to our 2020 commitments, and there has already been a clear change in the way we work. Each time we invent, develop or revamp a product, we think not only about its performance and profitability, but also about the contribution it makes to sustainable development.

Four years ahead of schedule, L’Oréal has not only achieved its goal of cutting CO₂ emissions from its factories and distribution centres(1) by more than 60%, but exceeded it, over a period when production volume rose by some 30%. With such outstanding figures, L'Oréal continues to prove its ability to combine economic growth with ambitious climate protection commitments. This performance has been acknowledged internationally: CDP(2) has awarded L’Oréal three "A" ratings – the best possible score – in each of the three fields of environmental protection: combating climate change, managing water in a sustainable way and protecting forests.

We want to be attentive to the current and future sustainable development expectations and concerns of our consumers, and this year we have set up a consumer advisory committee in France. Helping consumers make decisions that match their convictions as citizens remains one of our key challenges.