L’Oréal in figures

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Our performance Our profits "Sharing Beauty With All"
1st cosmetics Group worldwide 
Despite the worldwide crisis due to the pandemic and the decline of the cosmetics market, L’Oréal has accelerated its growth in the fourth quarter of 2020 and reinforced its market share. Thanks to its balanced business model, the Group strengthens its position as the beauty market leader and maintains its profitability at 18.6%.

  • 85,400

    employees

  • 150

    countries

  • 35

    brands

  • 500

    patents registered in 2020

Our performance

L’Oréal’s balanced business model enables long-term profitable growth.

  • €27.99 Bn

    sales in 2020

  • -4.1%

    like-for-like sales evolution 

Breakdown of

2020 sales (as %)

Divisions

  • Consumer Products

     41.8%

  • L’Oréal Luxe

     36.4%

  • Professional Products

     11.1%

  • Active Cosmetics

     10.8%

Geographic Zones

  • Western Europe

     26.8%

  • North America

     24.7%

  • New markets 48.5%

    • Asia Pacific

       35.0%

    • Eastern Europe

       6.0%

    • Latin America

       5.2%

    • Africa, Middle East

       2.2%

Business Segments

  • Skincare and sun protection

     39.5%

  • Makeup

     21.3%

  • Haircare

     15.2%

  • Hair colouring

     10.6%

  • Fragrances

     9.0%

  • Other 

     4.4%

Weight of digital in sales 

  • €7.4 Bn

    of sales in e-commerce

  • 26.6%

    of consolidated sales in e-commerce

  • +62%

    like-for-like growth in e-commerce sales in 2020 

Consolidated sales (in millions of euros)

  • -4.1%

    in 2020 

  • 20,343
  • 21,638
  • 22,124
  • 22,532
  • 25,257
  • 25,837
  • 26,024
  • 26,937
  • 29,873
  • 27,992

  • -4.1%

    in 2020 

Our profits

  • €5.20 Bn

    operating profit

Operating profit (in millions of euros)

  • -6.1%

    evolution of operating profit

  • 3,293
  • 3,558
  • 3,760
  • 3,891
  • 4,388
  • 4,540
  • 4,676
  • 4,922
  • 5,547
  • 5,209

  • -6.1%

    evolution of operating profit

Operating margin maintained at 18.6% of sales (in %)

  • 18.6%

    operating margin maintained

  • 18.6 %
  • 18.6 %
  • 18.3 %
  • 18.0 %
  • 17.6 %

  • 18.6%

    operating margin maintained

Net profit excluding non-recurring items after non-controlling interests  (in millions of euros)

  • -5.9%

    evolution in net profit excluding non-recurring items after non-controlling interests

  • 2,583
  • 2,861
  • 3,032
  • 3,125
  • 3,490
  • 3,647
  • 3,748
  • 3,988
  • 4,357
  • 4,099

  • -5.9%

    evolution in net profit excluding non-recurring items after non-controlling interests

Earnings per share  (in euros)

  • -5.7%

    decrease in earnings per share in 2020

Years

Earnings per share  (in euros)
2011 4.32
2012 4.73
2013 4.99
2014 5.34
2015 6.18
2016 6.46
2017 6.65
2018 7.08
2019 7.74
2020 7.30

  • -5.7%

    decrease in earnings per share in 2020

Balanced operating profitability

  • 21.5% 

    total Divisions

Profitability by Division (as % of Division sales)

Divisions Profitability by Division
Professional Products 18.8%
Consumer Products 20.4%
L'Oréal Luxe 22.4%
Active Cosmetics 25.4%

  • 21.5% 

    total Divisions

A solid financial situation

at 31 December 2020

€3,859 m

net cash surplus

A1 +
Standard & Poor's
September 2020
PRIME 1
Moody's
September 2020

Capital expenditure

3.5%

of sales

A dynamic shareholder return policy

  • +3.9%

    dividend increase in 2020 

  • €4.00 

    Preferential dividend +10% for shareholders holding registered shares 

  • Dividend per share (in euros)
  • Preferential dividend (in euros)
  • 4.00 4.40
  • 3.85 4.23
  • 3.85 4.23
  • 3.55 3.90
  • 3.30 3.63
  • 3.10 3.41
  • 2.70 2.97
  • 2.50 2.75
  • 2.30 2.53
  • 2.00 2.20
Years Dividend per share (in euros) Preferential dividend (in euros)
2020 4.00 4.40
2019 3.85 4.23
2018 3.85 4.23
2017 3.55 3.90
2016 3.30 3.63
2015 3.10 3.41
2014 2.70 2.97
2013 2.50 2.75
2012 2.30 2.53
2011 2.00 2.20

  • +3.9%

    dividend increase in 2020 

  • €4.00 

    Preferential dividend +10% for shareholders holding registered shares 

Pay-out ratio (as % of profit)

  • 54.8%

    pay-out ratio as a % of profit  

Years

Pay-out ratio (as % of profit)

2011 46.3%
2012 46.8%
2013 48.7%
2014 50.6%
2015 50.2%
2016 51.1%
2017 53.4%
2018 54.4%
2019 49.7%
2020 54.8%

  • 54.8%

    pay-out ratio as a % of profit  

  • €310.80

    share price at 31 December 2020

  • €174.0 Bn

    market capitalisation 

Our 2020 indicators

"Sharing Beauty With All"

The aim of the sustainable transformation programme “Sharing Beauty With All”, launched in 2013, is to make L’Oréal a model company in terms of sustainable innovation, production, consumption, and in sharing its growth with all Group stakeholders. This programme ended in 2020. L’Oréal’s sustainability commitment continues with the new ambitious “L’Oréal for the Future” programme, to discover on the Responsibility page.

96%

of new or renewed products launched in 2020 have an improved social or environmental profile 

-81%

reduction in CO2 emissions in absolute terms in plants and distribution centres since 2005

-49%

reduction in water consumption in plants and distribution centres since 2005

-37%

reduction of waste generated in plants and distribution centres since 2005

3A

ratings from CDP  for reducing carbon emissions, managing water sustainably and protecting forests in the supply chain

100%

of brands have assessed their environmental and social impact

100,905

people from socially or economically disadvantaged communities gained access to employment

97%

of the Group’s strategic suppliers  have been assessed and selected on the basis of their environmental and social performance

96%

of the Group’s permanent employees benefit from health cover that reflects best practices in their country of residence 

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